Terms & Conditions

Acceptance of Terms

By accessing and using OneTap Track's employee monitoring and productivity tracking services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use our services.

Description of Service

OneTap Track provides employee monitoring and productivity tracking software including but not limited to:

• Time tracking and attendance monitoring
• Screenshot capture and activity logs
• URL and application usage monitoring
• Mouse and keyboard activity heatmap (counts only)
• Productivity reports and analytics

How OneTap Track Actually Works

So there is no confusion, here is how the software works in practice:

• Employees install a desktop app (Windows, macOS or Linux). Tracking runs only while an employee starts a work session, and it stops when they pause or stop the session.
• While a session is active, the app records working time, detects idle periods, and captures screenshots at the interval your organization configures.
• It logs the active application and website being used, and can optionally build a mouse and keyboard activity heatmap. This heatmap counts activity only; it does not record the actual keys typed.
• Admins can open a live view of an active screen on demand for real-time support and quality checks.
• All of this data flows to your private admin dashboard, where you get attendance, reports, analytics and payroll. Employees see their own activity in the employee app.

Employee Monitoring & Data Collection

By using OneTap Track, you acknowledge and agree that the desktop agent may monitor the following during configured work hours:

• Screenshot capture at regular intervals to verify work activity
• Website and URL browsing history
• Application usage and activity logs
• Keyboard and mouse activity (optional)
• Idle time and active work sessions

Important: Employers using OneTap Track must ensure compliance with applicable local laws regarding employee monitoring. In many jurisdictions, employers are required to inform employees about monitoring practices and obtain necessary consent. It is your responsibility to comply with all applicable laws in your jurisdiction.

User Obligations

As a user of OneTap Track services, you agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Use the service in compliance with applicable laws
• Obtain necessary consent from employees before monitoring
• Not use the service for any illegal purpose

Acceptable Use Policy

You agree NOT to use the service to:

• Monitor employees without their knowledge (where legally required)
• Harass, discriminate, or create hostile work environments
• Violate privacy laws or employee rights
• Use the service for purposes other than legitimate business monitoring
• Attempt to gain unauthorized access to any data or systems

Payment Terms

Our payment terms include:

• Subscription fees are billed in advance on a monthly/annual basis
• All fees are non-refundable, except in the limited cases described in our Refund Policy. A 7-day free trial is offered before any payment.
• Prices are subject to change with 30 days notice
• Payment is due within 15 days of invoice date

Intellectual Property Rights

The OneTap Track service, including all content, features, and functionality, is owned by OneTap Track and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of the service without our prior written consent.

Limitation of Liability

OneTap Track shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or goodwill. The total liability of OneTap Track shall not exceed the amount paid by you for the service in the 12 months preceding the claim.

Termination

Either party may terminate this agreement:

• You may cancel your subscription at any time from account settings
• We may suspend or terminate access for violation of these terms
• Upon termination, your data will be retained per our data retention policy

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Rohtak, Haryana, India.

Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of material changes. Your continued use of the service after such changes constitutes acceptance of the new terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us: